Frequently Asked Questions
Where can I take the Vehicle?
This depends on the car. For the Economical and Large Used class of cars this is Hervey Bay/Maryborough. Other vehicles can be taken further afield with new and near new vehicles able to be taken to all states of Australia.Can I hire Baby/Booster seats?
Yes we have a good range of baby and booster seats available. We will place the seat in the vehicle and you are required to install the seat/s and ensure they are fit for use and installed correctly.Do I have to fill up the car on return?
Yes the cars are hired out full of fuel and are to be returned full of fuel. If you do not return the vehicle full of fuel you will be charged for fuel used plus a refilling charge.Can you take the vehicles on gravel roads?
No. Our vehicles are for use on sealed roads only. If you have an accident on an unsealed road your insurance is null and void.Do you have a separate Damage Liability amounts for Single and Multiple vehicle accidents?
No, we have the same damage liability for single and multiple vehicle collisions.What happens if the accident wasn't my fault?
We will charge you the amount of your damage liability and when we retrieve the money owed by the offending party we then reimburse you.How many drivers can I have?
You can have up to 4 drivers for no extra chargeWhat is the minimum age to rent a car?
21 years old with a full and open drivers licenceIs there a maximun age for renting a car?
We can hire to drivers who are up to 85 years old as long as they have a valid open licence.Can I collect/drop off the car at the airport or resorts in Hervey Bay?
Yes we can hire vehicles from the Hervey Bay Airport and you may leave the vehicle in the rental car area of the airport at the end of the hire. This is free of charge. You may also hire and drop off vehicles at resorts in Hervey Bay free of charge.Is there a surcharge for credit card?
For Mastercard and Visa there is no charge. There is a 2% surcharge for American Express usage.Seega Rent a Car